Message from the CEO, Board Chair & Chief of Staff

Working With You to Be the Best in Health Care

Innovation, compassion, accountability, respect and excellence are evident in the work done every day by our more than 2100 staff, 150 core physicians and 300 volunteers. Their work extends over five sites, with many being 24/7/365 operations.

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NBRHC Quick Facts

million annual operating budget
Core Physicians
bed facility (January 2018)
inpatient days annually
sites offering services
We are your District Hospital

Where our Emergency Patients Come From

The following graph shows where in our district our patients attending the Emergency Department last year came from.

Hospitals are the backbone and safety net of the health-care system.

Paul Heinrich, President and CEO - North Bay Regional Health Centre

Achieving Excellence Together

Our Amazing Work


Meet Moe

Northeast Behavioural Supports Ontario (BSO) is a lifeline for families.


Dr. Joshua Tepper

President & CEO of Health Quality Ontario Tours NBRHC.


Oak Lodge

Oak Lodge gives family quality of life for their father.


WRAPs – Wellness Recovery Action Plan

Peer Support – Ready Set Grow.


NBRHC is Tobacco Free

We exceeded the provincial mandate of becoming a smoke-free facility by going the extra step to become a Tobacco-Free organization two months ahead of the provincial mandate.


Withdrawal Management Service

On August 30, 2017, the North Bay Regional Health Centre’s Withdrawal Management Service beds relocated from our King Street Campus to NBRHC’s Acute Inpatient Psychiatry Unit (AIPU) located at 50 College Drive.


Embedding Patient Involvement in Our Culture

How The North Bay Regional Health Centre Has Embedding Patient Involvement in Our Culture: A unique approach to patient and family involvement.


2017-19 NBRHC Strategic Plan

We've updated our Strategic Plan for 2017-19.


Shorter stays, fewer complications

Providing quality care for all is one of the Health Centre’s core values.


Trillium Gift of Life Network Award

NBRHC received a Provincial Conversion Rate Award from the Trillium Gift of Life Network.

Working with you to be the best in healthcare

Our people, our patients

Thank you to our patients and families who share their stories with us.

Reflections on Medical Assistance in Dying - Finding beauty and peace in death

Palliative care, the right to die and the journey to get there.

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Integrated Stroke Unit Opens at NBRHC

René Turgeon and his wife Sue are so thankful for the care they received at the North Bay Regional Health Centre.

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Gaining the Patient Perspective through Age Related Training

As we age, various conditions can make everyday tasks much more difficult.

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Our Partnerships

North Bay Regional Pharmacy

Full-service community pharmacy conveniently located inside NBRHC.

Our Partnerships


Our region’s only rehabilitation clinic with both sport medicine physicians &
physiotherapists providing assessment and treatment.

Partnering in Care, we restore and maintain health for mind and body.
Understanding capacity at your Health Centre

How NBRHC works to provide quality care while faced with extraordinary bed pressures


A ‘bed surge’ or ‘patient flow crisis’ is a situation where the health centre sees an increase of patients coming in through our Emergency Department (ED) with no available beds to admit them.

Surges are common in health care and typically last anywhere from a few days to a few weeks.


What are some of the factors?

Closure of the 66-bed Lady Isabelle Nursing Home. Flu season. Patients not being able to access the care they need in the community. Inability for some to afford retirement living. Increase in patients with complex needs.


One common misconception about NBRHC is there is a vast number of closed beds we can simply reopen.

This is NOT the case.

A hospital bed is more than just the physical bed.


Physician, nursing, allied health professionals, dietary, environmental services, laundry, medical supplies and much more.


Some patients may be placed in an unconventional bed.

Some patients may be moved or discharged.

And some elective surgeries may be delayed or cancelled.


Audited Financial Statements

View the Audited Financial Statements

We're pleased to provide you with the NBRHC Financial/Operating Statements.

Message of Thanks from the Foundation, On Behalf of Patients and Their Families…

The North Bay Regional Health Centre Foundation

Thanks to your generosity, this year the Foundation was able to provide more than $2.18 million to the Health Centre for urgently needed medical equipment and programs to serve our communities.

Your generous gifts are also having an impact on patient experiences through providing over $71,000 in gifts-in-kind, including establishing two palliative care family suites. Thank you.

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