{"id":6530,"date":"2014-07-03T15:07:42","date_gmt":"2014-07-03T19:07:42","guid":{"rendered":"http:\/\/www.nbrhc.on.ca\/?page_id=6530"},"modified":"2025-11-11T08:36:13","modified_gmt":"2025-11-11T13:36:13","slug":"experience-des-patients","status":"publish","type":"page","link":"https:\/\/nbrhc.on.ca\/fr\/patients-et-visiteurs\/information-pour-patients\/experience-des-patients\/","title":{"rendered":"Exp\u00e9rience des patients"},"content":{"rendered":"<p>Le CRSNB s\u2019engage \u00e0 am\u00e9liorer continuellement la qualit\u00e9 de ses services. Nous recueillons de l\u2019information sur l\u2019exp\u00e9rience des patients pour d\u00e9terminer ce que nous faisons bien et les fa\u00e7ons dont nous pouvons am\u00e9liorer les soins et les services.<\/p>\n<h2>Exp\u00e9rience des patients<\/h2>\n<p>Nous accordons une grande importance aux commentaires des patients et des familles au sujet des soins re\u00e7us. L\u2019<strong>Enqu\u00eate sur l\u2019exp\u00e9rience des patients<\/strong>\u00a0est un moyen simple et efficace de recueillir leur point de vue.<\/p>\n<p>Le CRSNB adopte un nouveau format num\u00e9rique pour l\u2019Enqu\u00eate sur l\u2019exp\u00e9rience des patients. L\u2019une des caract\u00e9ristiques de cette enqu\u00eate est que les invitations peuvent \u00eatre envoy\u00e9es par courriel. Une fois l\u2019enqu\u00eate lanc\u00e9e, les commis aux inscriptions demanderont aux patients ou \u00e0 leur mandataire sp\u00e9cial s\u2019ils souhaitent fournir leur courriel pour recevoir l\u2019enqu\u00eate. Les invitations \u00e0 r\u00e9pondre \u00e0 l\u2019enqu\u00eate seront envoy\u00e9es de fa\u00e7on al\u00e9atoire \u00e0 des patients ayant fourni leur adresse de courriel et consenti \u00e0 recevoir une invitation. Pour plus d\u2019informations, consultez les Questions et r\u00e9ponses ci-dessous.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le CRSNB s\u2019engage \u00e0 am\u00e9liorer continuellement la qualit\u00e9 de ses services. Nous recueillons de l\u2019information sur l\u2019exp\u00e9rience des patients pour d\u00e9terminer ce que nous faisons bien et les fa\u00e7ons dont [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":0,"parent":4566,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-covid.php","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":"","_wp_rev_ctl_limit":""},"tags":[],"class_list":["post-6530","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Soins en partenariat avec les patients et leur famille<\/title>\n<meta name=\"description\" content=\"Nous travaillons en partenariat avec les patients et les familles afin 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