If you have a primary care provider (family doctor or nurse practitioner), call them first if you or your child have any symptoms and feel that you need medical care.
Your primary care provider will give you advice about what to do next. This may include:
- Caring for yourself or your child at home
- Seeing your primary care provider either virtually or in-person
- Going to the clinical assessment centre
Consider making an appointment at the clinical assessment centre if:
- You do not have a primary care provider
- Your symptoms or your child’s symptoms are getting worse or are not improving, and you feel that you need medical care
- You have been told by any health professional to go to the clinical assessment centre
You can also consider contacting Health Connect Ontario or a walk-in clinic. At Health Connect Ontario, you can get advice from a nurse at any time of day by calling 811 or by online chat at ontario.ca/HealthConnectOntario.
You might also find this tip sheet made by family doctors helpful. It provides tips on deciding when to seek care for a child with respiratory illness and how to support your child at home.