Know your health care options over the holidays

The holidays can be one of the busiest time for emergency departments. Increases in respiratory illnesses like influenza and gastro bugs; slips and falls; and reduced hours for other health care services can contribute to longer wait times in the ED.

Hospitals are a 24/7 operation and are often the back up when other health care options are not available.

To help avoid non-urgent visits to the ED, consider refilling medications, scheduling any needed medical appointments, and making sure all medical equipment (such as inhalers, respirators) are in good working order. Check out the holiday availability of walk-in clinics for our area, or connect with a registered nurse day or night for free, secure and confidential health advice by calling all 811 (TTY: 1-866-797-0007) or chatting online. Take time to find supports and put your mental health first.

If you do need to come to the Emergency Department over the holidays, here are some things you can do to have a more comfortable wait:

• Bring any medication you might need to take in the next few hours
• Have food and drinks available (there are vending machines located near Emergency and throughout the facility, if needed)
• Come prepared with electronics and a charger

Our team works to prioritize patients needing emergency medical care and the sickest—or most emergent—patients are seen first. Patients who come in with an issue that is not urgent will be triaged accordingly.

We are grateful to our dedicated healthcare workers and administrative staff for your continued care for our community and wish everyone a safe and happy holiday. We thank you for your continued understanding, patience and kindness.