Telephones, Television & Internet Bedside Services

A telephone/television/internet unit is available at most bedsides in the Health Centre.

Currently there is no access to wi-fi within the hospital. Inpatients do have the option of purchasing internet access through the bedside terminals. Limited use internet is included in the TV and Phone package.

Payment by cash, debit or credit card at the Main Street Gift Shop. Services can also be purchased after hours at Switchboard (cash only). Patients can call ext 3380 to be greeted with a Self Help services call director. The call director contains easy to follow information about dialling instructions, purchasing packages and internet information. If the patient still requires assistance after listening to the content they will have the option of leaving a voicemail with the Information Technology Service desk.

Payphones are located along Main Street, in the Cafeteria and in the Town Square (Regional Mental Health).

The use of Cellular Telephones and other electronic devices is permitted outside of patient care areas. The use of cell phone cameras or video is not permitted.

**Privately owned television sets and computers are not permitted in the Hospital.**

Phone + TV $10/day
Outgoing Phone
(with free long distance anywhere in Canada)
There is no charge to RECEIVE a call at the bedside.

The NBRHC is currently planning the replacement and upgrade of our Patient Entertainment System (PES) this includes Phone and Bedside Television Services. The current system, installed by a third-party vendor, is entering its 9th year of operation and nearing the end of its useful life.

As we work towards a replacement system, we want to include the most important voice, and that is yours. Please take a few minutes to complete the survey below and help us in our decision making. Thank You!

Telephones, Television & Internet Bedside Services


Patient Entertainment System Service Desk is available from 8 a.m. – 4 p.m. daily and can be reached by lifting the phone on your bedside unit or calling ext. 3380.

Effective Monday January 29, 2018, Credit Card payments can no longer be processed on the bedside televisions. Television/Phone payments can only be made through the Main Street Gift Shop during their regular hours or at Switchboard.

North Bay

50 College Drive,
P.O. Box 2500
North Bay, ON
P1B 5A4
Tel: 705-474-8600

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680 Kirkwood Drive,
Sudbury, ON
P3E 1X3
Tel: 705-675-9193
Fax: 705-675-6817

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Visitors Guide

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