Visitor Information

NBRHC is committed to providing person-centred, diverse, inclusive, high quality and safe care to its patients. The Health Centre supports family presence while in care at the hospital and recognizes that patients define their care partner(s). Our teams understand that patients define how their care partners will be involved in care, care planning, and decision making.

The care needs of certain patient populations may necessitate setting a maximum amount of care partners on specific units. Generally, care partners and visitors will be encouraged to attend the hospital between 11 a.m. to 7 p.m. Some areas may have specific times set based on the care needs of their patients. Also, in times of crisis where access to the hospital requires restriction, NBRHC will embrace a philosophy of care partner inclusion as appropriate ensuring a balance between safety and inclusion.

Masking Requirements

Effective Monday March 17, 2025, masks will be optional for employees, patients, families, physicians, contractors and volunteers in all areas of NBRHC. Masks will continue to be available at entrances to the building and clinical areas for anyone that prefers to wear one.

Care Partners and employees may be required to wear a mask when additional infection prevention and control measures are in use.

Patients entering the hospital with fever or respiratory symptoms should wear a mask. Visitors who feel unwell are asked to postpone visiting loved ones until they feel well. 

Please respect and honour each person’s decision to wear or not wear masks.