Visitor Information

NBRHC is committed to providing person-centred, diverse, inclusive, high quality and safe care to its patients. The Health Centre supports family presence while in care at the hospital and recognizes that patients define their care partner(s). Our teams understand that patients define how their care partners will be involved in care, care planning, and decision making.

The care needs of certain patient populations may necessitate setting a maximum amount of care partners on specific units. Generally, care partners and visitors will be encouraged to attend the hospital between 11 a.m. to 7 p.m. Some areas may have specific times set based on the care needs of their patients. Also, in times of crisis where access to the hospital requires restriction, NBRHC will embrace a philosophy of care partner inclusion as appropriate ensuring a balance between safety and inclusion.

Masking Requirements

Effective Thursday November 28, 2024, masks will again be required in all patient designated areas at the North Bay Regional Health Centre (NBRHC). This applies to all patients, care partners, visitors, employees, physicians, volunteers and contractors.

This decision was determined by the current level of hospitalizations from respiratory viruses and community transmission.

Beginning Thursday November 28, 2024 masks will be required in all areas designated for patient care. This includes all outpatient clinics and waiting areas (medical imaging, lab, clinics) and the Emergency Department. Masks will also be required in all inpatient units (including common spaces).

Masking remains optional in public and staff areas like hallways, team nursing stations, break and meeting rooms, cafeteria, Tim Hortons and Town Square.

Masks will be available at the main entrances and entrances to units/clinics. Anyone is welcome to wear a mask in areas not listed as required if they wish. We ask everyone please respect each person’s decision to wear or not wear a mask.

Visitors who feel unwell are asked to postpone visiting loved ones until they feel well.