Quality Improvement Plan

The Excellent Care for All Act, 2010 (ECFAA) requires that all hospitals make their Quality Improvement Plan (QIP) available to the public in every fiscal year, beginning April 1, 2011.

Quality improvement is an ongoing priority that helps us continually find new and better ways of doing things so that we can enhance care for patients, increase satisfaction and achieve even better clinical outcomes.

Our Quality Improvement Plan, or QIP, is one tool that we are using to help us document and review our current performance in a variety of areas. With this plan, we will be able to very clearly see our targeted areas for improvement and chart our progress.

Background on the Quality Improvement Plan

In June 2010, the Ontario Government passed the Excellent Care for All Act. This legislation will help support hospitals to further improve the quality and safety of care they provide for members of our community.

One of the ways that the Excellent Care for All Act is helping hospitals meet our community’s expectations regarding quality, patient safety and accountability is through the public reporting of Quality Improvement Plans (QIP).

Quality Improvement Plans provide a meaningful way for NBRHC to clearly articulate our accountability to our community, patients and staff. Our QIP is focused on creating a positive patient experience and delivering high quality health care.

How to Read the Quality Improvement Plan

Our Quality Improvement Plan (QIP) is made up of two parts:

1. A document that provides a brief overview of our quality improvement plan, highlighting and listing our hospital’s top priorities for the year.
2. A spreadsheet that includes our improvement targets and initiatives. The spreadsheet includes a core set of indicators that all similar hospitals across the province are working on.

Health Quality Ontario has requested that all hospitals report on a series of core indicators to support province-wide comparisons. The core indicators that apply to our hospital are reflected in our QIP.

The QIP is only one of the ways we are working to improve our patients’ experiences.