The North Bay Regional Health Centre is providing physician assessments to individuals with non-severe COVID-19 symptoms.
Patients who cannot safely manage their moderate COVID-19 symptoms at home can book an appointment by calling 474-8600 x 4110 to be assessed instead of going to the Emergency Department. Walk ins are not accepted at this time.
Patients with severe symptoms should still attend the Emergency Department or call 911.
Updated COVID-19 provincial testing guidelines – check eligibility before calling for an appointment.
The NBRHC Assessment Centre is offering antiviral treatment, such as Paxlovid, for higher-risk individuals with COVID-19. These treatments can help prevent serious illness if taken within 5 days of the start of symptoms.
The following higher-risk groups are eligible to be tested and assessed for antiviral treatments:
- Individuals aged 18 and over who are immunocompromised (have an immune system that is weakened by a health condition or medications);
- Individuals aged 70 and over;
- Individuals aged 60 and over with fewer than three vaccine doses; and
- Individuals aged 18 and over with fewer than three vaccine doses and at least one risk condition (e.g., a chronic medical condition)
Anyone who is eligible for an assessment is now also eligible for a PCR test at the NBRHC Assessment Centre. If your occupation is such that you are deemed an essential worker, the NBRHC Assessment Centre will continue to offer testing.
Refer to the province’s COVID-19 antiviral treatment info sheet to determine if you are at higher risk of severe COVID-19 and may benefit from treatment.
If you have symptoms (even if mild) and are at higher risk of severe COVID-19, seek testing and care immediately by calling 705-474-8600 ext. 4110 to book an appointment.
We are experiencing a high volume of phone calls. Our staff are working 9 a.m. and 5 p.m., seven days a week to meet our community’s testing needs. We understand that this is frustrating. Thank you for your patience as our staff work to book appointments.
If you have concerns about your symptoms, contact your doctor, health care provider or Telehealth for more information and guidance. If you develop severe symptoms requiring medical attention, such as shortness of breath or chest pain, call 911.
